Our Office Hours are 24/7, 24 Hours a day, 7 Days a week. If our lines are busy, please email us at: cs@vbarrack.com. Reply will be made asap.

Yes, all guarantees are still in affect. In fact, those guarantees last for a lifetime!!

We currently accept Paypal, Google Checkout, Visa or Master card as our online payment methods. If you wish to pay by Western Union or Bank Transfer, please contact our customer service team before placing an order.

Our site has been developed with your personal privacy and security as our primary concern. All online payments are processed directly with Paypal and Google Checkout, the leading providers of online credit and debit card transaction processing solutions, employing only the highest standards of information encryption to ensure your details cannot be misused. Our site is verified by VeriSign and McAfee, which are pioneers in websites security.

I am afraid it is not possible. The registered name between two World of Warcraft accounts must be the same.

We aim to deliver each order within 45 minutes. However, the character transfer speed is determined by Blizzard's server. Please expect a delay of delivery on their maintenance day.

Knowing our customers is one of the key steps to avoiding online fraud, and potential money laundering. We fully understand your concern and your cooperation is sincerely appreciated.

Please get on our livechat service once the payment has been cleared. Once the order has been confirmed by our security team, our customer representative will provide you with a new of CD-key and TBC upgrades along with the original owner's name for you to create a brand new account.
You are free to customize your account name, password, secret question and password and the registered email address! Please kindly note that the new account registered name must match the original owner's full name as it is the minimum requirement for an account to account transfer.
When the account has been successfully upgraded, our customer representative will instruct you in a paid character transfer. After the transfer is approved by Blizzard, you will have full access to that character immediately with Account Name and Password. Other Account Info may be held by us for better account security.

With our unique character transfer process, we can assure you that all of our accounts are as safe as they can be. We have sold over Five thousand accounts with zero ban rates recorded. Should you ever encounter a problem with an account bought from Vbarrack.com, please get on live help and contact us as soon as you possible.

We have taken all the necessary steps to prevent this from happening. All of our sellers have their own verified paypal account and the funds are traceable. The account details are verified by our account experts before we buy the account. We are proud to have one of the lowest reclaim rates in the industry. However, if this ever happens, we are happy to replace your character with another character/ account.

Our exclusive package includes a playable account, free name change, the character you purchase and step by step online assistance until you can play on your selected server. However, the paid character transfer is not included in our package. The paid character transfer fee is currently $25.

All PVP or PVE Characters are able to transfer to ANY realm you wish.

Please click on the details page of the character and push the "Remove From Cart" button at the top right on the page.

We never use MSN, YM, AIM, ICQ to perform any transactions. All our buying and selling is processed via our Live Help ( Live Chat Window ). Please ignore those requests.

We must wait to process delivery until Paypal has completed a Payment Review for some potentially high risk transactions. We will email the customer and deliver the item online when the payment is released. The whole review process may takes 24 hours. You may contact paypal if you have any inquiries about  their new payment policies.

At vbarrack.com, we monitor the market trends and stock level daily to ensure any class/race are always available. Those accounts are 100% safe! You can keep the character within this account and save $77 on the Cd-keys. All pre-made accounts will be delivered within 15 minutes of purchase. Please contact our live help once you have made a purchase.

Once the sell form is completed, please keep the reference number and visit our live chat service. An instant offer will be made through the live window.

After you accept our quote, we will login to your account and verify all the information you provided. Further Phone Confirmation and Identification Proof may be required. Then we will ask you to change the account email address. When the ownership has been successfully transferred, we will send you the payment via paypal.

In order to receive payment from us, you will need to have a verified paypal account.

Once your account information is confirmed, we will send you the payment right away. The whole verification process will be completed within an hour.